
FAQ
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How does your consignment work?
Our consignment works by your providing us your pre-loved clothing while we provide the store front, marketing, customer base and ability to sell you items for top dollar. We will display and promote your items while they are seasonally relevant. We will do our best to sell your product at full price. However, there may be a time when the selling price will be reduced or it will be part of a promotional or end of season sale. We may hold onto your items for other seasons or for the following year. You will receive 40% of the final pre-tax selling price via check sent to your address on file in your signed contract. If your clothing requires dry-cleaning or mending in order to sell, the amount paid by ReFind will be deducted from your share of selling price when the item sells. Checks will be sent monthly and will include your share of all items sold for the previous month (i.e. you will get the money from clothing sold in January in February). ReFind is not responsible for lost, undelivered or uncashed checks.
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What types of clothing do you take?
Each consignor relationship is different but generally speaking, we take like new, lightly worn clothing from a variety of fashion houses and brands. Items from low cost retailers (Old Navy, Target, Wal-Mart, Maurices, etc) are less likely to be accepted due to their original low price point. However, this will depend on the individual items and gaps in our inventory. While we will initially accept all items, we will only put into inventory clothing that we believe our customers will buy. Please understand customer’s preference will direct our selection guidelines. While we understand your own style and clothing is personal, our decision making is based on the reality of what our customers seek, cleanliness of the item and the condition item is in.
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Where do I drop off my items?
During the designated times of year we are accepting items, you may drop off clothing you wish to consign during normal business hours at ReFind Curated Consignment, located at 201 S. Main St. Goshen, IN. Please have your like new, lightly worn , and seasonally appropriate clothes cleaned and in a plastic bin with your name on it so we can assure we inventory and attach the correct items to your account. Please limit your items to 30 pieces per drop off so we can process them more quickly. You may do more than one drop off per season during the time we are accepting items.
Once you have dropped off your items, we will inventory the items that are appropriate for the store. This process can take a few weeks depending on inventory levels. Once we have completed the process, you will be notified to come pick up your bin and any unaccepted items.
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What happens to items that do not sell?
We are a donation store only. Unsold items become the property of ReFind Curated Consignment and will be donated at our discretion to a local charity. We hope that your quality unsold items can benefit those who need it most.
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How do you establish prices?
Prices will be set by ReFind, based on research of other second-hand platforms and consignment boutiques for similar products to assure competitive prices. We research each piece to find comparable items to assure fair pricing.
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Can I have unselected items back?
Items not added to inventory will be eligible for return to you if you’d like them back. You will be notified to come and collect your unselected items and bin. Clothing not collected after 30 days of notification will be assumed to become to the property of ReFind. Once clothing has been inventoried, it is not eligible for return to you.
201 S. Main Street
Goshen, IN 46526
Hours
Monday: Closed
Tuesday: Closed
Wednesday: 10am-5pm
Thursday: 10am-5pm
Friday: 10am-5pm
Saturday: 10am-3pm
Sunday: Closed